Petraze Payment Policy

1. Accepted Payment Methods

At Petraze, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:

• Credit & Debit Cards: Visa, MasterCard, American Express
• Afterpay (where applicable)
• Apple Pay & Google Pay
• Bank Transfers (for bulk orders – contact us for details)

All payments are processed in Danish Krone (DKK).

2. Payment Processing

• Payments must be completed at the time of purchase.
• Orders will not be processed or shipped until full payment has been received.
• If a payment is declined or fails, the order will not be confirmed.

3. Pricing & Currency

• All prices listed on the Petraze are in Danish Krone (DKK).
• Prices are subject to change without notice.
• Any applicable taxes and shipping fees will be calculated at checkout.

4. Secure Payment Processing

• The Petraze uses SSL encryption and trusted payment gateways to ensure your transactions are secure.
• We do not store your credit card or payment details.

5. Refunds & Chargebacks

• Refunds are processed according to our Refund & Return Policy.
• Unauthorized chargebacks will be disputed. If you experience any issues, please contact us first at info@petraze.com

6. Fraud Prevention

• Petraze reserves the right to cancel or hold any order suspected of fraud or unauthorized activity.
• Additional identity verification may be requested for high-value transactions.

7. Contact Us

Store Name: Petraze
Address: 8 Steinsgade, Odense, 5000, Denmark
Email: info@petraze.com
Phone: +447832673479

Customer Service Hours: Monday to Sunday: 9:00 AM – 5:00 PM (GMT +2)

We do our best to reply to your e-mail within 1-2 business days.